Contact Us
CUSTOMER SUPPORT
For customers who have purchased on Tivoli Audio’s website:
Please email info@tivoliaudio.com for service, questions about your order, or returns. Please also review our FAQ & troubleshooting pages, as you may find the information you are looking for.
Email: info@tivoliaudio.com
Phone: (877) 297 - 9479
Monday - Friday 9AM to 5PM (EST)
Monday – Friday 10:00 – 17:00
Germany: 0800 000 971 1
Netherlands: 030 232 0 700
Belgium: 0800 544 41
Austria: 0800 000 971 1
*At the moment, only English speaking customer service is available by phone.
France: 0800 919 608
Tivoli Audio Cooperatief U.A.
Mariaplaats 3
3511 LH Utrecht
Netherlands
VAT number: NL 850644045B01
KVK-number: 52877663
WARRANTY
For customers who have purchased from an authorized dealer and within warranty period:
Please contact the dealer directly for service or returns.
For customers who have purchased from an authorized dealer and are outside the warranty period:
Please contact our direct customer support team by email or phone.
Please contact your local authorized distributor partner for the best service.
Germany – Email:
tivoli@sintron.de
/
Phone:
0049-7229182950
Austria – Email:
mail@tivoliaudio.eu
/
Phone:
0800 000 971
Netherlands – Email:
mail@tivoliaudio.eu
/
Phone:
030 232 0 700
France – Email:
mail@tivoliaudio.eu
/
Phone:
030 232 0 700
B2B SALES
Tivoli Audio sells its products in the United Kingdom, Germany, Denmark, Canada, and many other International communities. If you are interested in becoming a Tivoli Audio distributor or dealer, please send an email to info@tivoliaudio.com.
PRESS & INQUIRIES
For corporate press inquiries, please send an email to press@tivoliaudio.com
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